Location: Remote

CALL CENTER SUPERVISOR

Typical Duties Supervises, plans and manages functions concerned to the call center environment Oversees call monitoring, coaching, training, disciplining and reviewing all calls of a designated call center team Manages and trains CSRs to achieve Key Performance Indicators (KPI) through guiding callers to identify the best plan suitable to their needs Acts as an information …

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Associate Software Developer

Position Responsibilities Design, develop, implement, support and maintain applications based on business requirements using the Spring, Angular and .NET frameworks. Create and maintain user interface patterns and standard library. Apply object-oriented principles when implementing solutions. Troubleshoot and resolve software-related issues. Maintain code quality through unit testing. Document code appropriately for maintainability. Communicate with business analysts …

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